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Terms of Sale

Last updated: November 12, 2026

These Terms of Sale apply to all purchases of digital products from The Foundry on thepatrace.com.

1. Seller

The products are sold by Patrizia Spagnolo Plaza, Entrepreneur Individuel (EI), trading as Patrace, 3 Place Alexandre Moret, 74100 Annemasse, France. SIREN 108 848 714, RCS Thonon-les-Bains. Email: contact@thepatrace.com. Full details are available in the Legal Notice.

2. Products

The Foundry offers digital products, such as frameworks, guides, Notion workspaces, Canva templates and other downloadable resources. Each product page describes its content, format, the software needed to use it and its price. Products are delivered in digital form only. No physical item is shipped.

Some products require a free or paid account on a third-party platform, such as Canva or Notion. Access to those platforms is governed by their own terms.

3. Prices

Prices are shown in euros, or in another currency when the website displays a local currency. VAT not applicable, article 293 B of the French General Tax Code (CGI). The price payable is the one shown at checkout when the order is placed. Promotional codes apply only within their stated conditions.

4. Ordering

To place an order, you select the product, complete your details at checkout, accept these Terms of Sale and confirm payment. The order is final once payment is confirmed. A confirmation email is then sent with the order details.

5. Payment

Payment is made online at the time of ordering, by card or PayPal, through secure payment providers. Patrace does not store payment card details.

6. Delivery

Products are made available immediately after payment, through a download link or access link shown at checkout and sent by email. If you do not receive access within 24 hours, write to contact@thepatrace.com.

7. Right of withdrawal

Under French law, consumers usually have 14 days to withdraw from an online purchase. For digital content supplied immediately, this right ends once delivery begins, provided that you have given your prior express consent to immediate delivery and acknowledged that you lose your right of withdrawal (article L.221-28, 13° of the French Consumer Code).

At checkout, you are asked to give this consent and acknowledgement before payment. Once the product has been delivered, the order cannot be withdrawn.

If a file is faulty or does not match its description, write to contact@thepatrace.com and Patrace will provide a corrected version or a refund.

8. License of use

On purchase, you receive a personal, non-exclusive and non-transferable license to use the product for your own business or personal projects.

You may:

  • edit and adapt the product for your own brand or business;
  • use the content you create with it, including on social media and your website.

You may not:

  • resell, share, distribute or give away the product or its files, in original or modified form;
  • present the product, or a product based on it, as your own design for sale or distribution;
  • use the product to provide services to clients without a separate agreement with Patrace.

All intellectual property rights in the products remain with Patrace.

9. Support

For any question about a product or an order, write to contact@thepatrace.com. A reply is usually sent within 3 business days.

10. Liability

The products are tools and frameworks for your own use. Results depend on how they are applied, and Patrace does not guarantee specific business outcomes. Patrace is not responsible for changes made by third-party platforms, such as Canva or Notion, that affect how a product works. Nothing in these terms limits the legal guarantees that protect consumers, including the legal guarantee of conformity for digital content.

11. Personal data

Personal data collected with your order is processed as described in the Privacy Policy.

12. Complaints and consumer mediation

For any complaint, write first to contact@thepatrace.com. Patrace will work to find an amicable solution.

If no solution is found, consumers may refer the dispute free of charge to a consumer mediator, in accordance with articles L.612-1 et seq. of the French Consumer Code:

  • Mediator: [mediator name]
  • Website: [mediator website]

13. Applicable law

These Terms of Sale are governed by French law. Failing an amicable resolution, the competent courts are those determined by law, subject to the mandatory rules protecting consumers in their country of residence.

14. Changes

These Terms of Sale may be updated. The version that applies to an order is the one accepted at checkout when the order is placed.